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MUSEUM OF CONTEMPORARY ART SAN DIEGO

MEMBERSHIP MANAGER

Department: Development
Reports to: Director of Development
Employee Status: Full-Time, Non-Exempt
Primary Work Location: La Jolla
Requisition Number: 200816

JOB SUMMARY:

Reporting to the Director of Development, the Membership Manager is responsible for significantly increasing membership with a focus on acquisitions and retention.  The Manager will plan, implement, and direct a broad-based Membership program which will increase individual and family support in member and contributor levels from $75 to $4,999.

The successful candidate will have a proven track record in broadening constituencies within a cultural environment with the ability to translate the strategic objectives into high quality membership programs. 

ESSENTIAL FUNCTIONS

    • Plan, implement, and administrate Membership program to meet annual goals.
    • Work with the Director of Development to develop new Membership categories and determine realistic yearly revenue goals.
    • Develop and implement fundraising and sales strategies which target an appropriate audience and increase revenue and Membership base through mail, phone, onsite, and web sales.
    • Direct the development, writing, and production of promotional and fundraising Membership brochures, letters, and other materials which effectively support the philosophy and mission of the Museum.
    • Monitor Membership acquisition campaign progress to ensure that goals are met and that strategies are adjusted as needed.
    • Initiate and maintain relationships with donors.
    • Direct all operational activity of the Membership program in a manner that adheres to the annual expense budget.
    • Develop and administer the annual expense budget.
    • Ensure accurate and timely processing of new and renewed Membership tracking and campaign activity and reports.
    • Develop office policies and procedures for the Membership program which result in an efficient and effective system.
    • Determine ongoing staffing needs for the department.
    • Respond to questions or concerns from Museum constituency and staff regarding Membership.
    • Serve as Membership department representative on cross-functional Museum teams.

    KNOWLEDGE, SKILLS AND EXPERIENCE

    • 4+ years experience in development, Membership sales or relationship marketing including proven management experience in a multi-faceted program.
    • Minimum B.S or B.A. degree and general knowledge of art history; interest and knowledge in contemporary art is desirable
    • Demonstrated writing ability including excellent spelling, grammar, and editing skills; effective business and persuasive writing styles.
    • Excellent verbal communication skills and the ability to build effective professional relationships.
    • Ability to interact with Board of Trustees, high level contributors and Membership constituency.
    • Ability to deliver with limited resources
    • Effective organizational skills and the capacity to simultaneously handle multiple activities with changing priorities.
    • Must have ability to effectively work with people in a team environment.
    • Effective organizational skills and the capacity to simultaneously handle multiple activities with changing priorities.
    • Ability to work with minimal oversight to achieve team goals on a consistent basis.
    • Proficient with basic computer systems, data base management, Word, Excel, and PowerPoint. Raiser's Edge experience preferred.

    TYPICAL WORKING CONDITIONS

    • Typical office environment – no unusual exposures.
    • Working on weekends and evenings sometimes required for events.

For candidacy consideration, please submit resume and PERSONALIZED COVER LETTER including salary requirement with subject heading 200816 to  clee@mcasd.org .